Everything so far has changed how your school looks. Webhooks are about what it does: telling your other tools, the moment something happens, so they can act on it without anyone copying and pasting.

A message, sent when something happens

A webhook is Teachable sending a short message to an address you choose, automatically, whenever a particular thing happens. A student enrols, and a message goes out. A payment is refunded, and another one goes out.

The address belongs to something you control: a spreadsheet script, an automation tool, a small program on a server. It reads the message and does whatever you've told it to: add a row, send an email, update your CRM.

Webhooks and the API are opposites

	Webhook	API
Who starts it	Teachable, when something happens	You, when you want to know something
Good for	Reacting straight away	Looking things up, catching up, changing things
Analogy	A text message arriving	Picking up the phone to ask

Most real integrations use both: webhooks to react, and the API to fill in details and check nothing was missed. The last section of this course covers the API.

Where they live

• In your admin, go to Settings › Webhooks and click Add Webhook.
• Choose the event, such as a new enrolment, and paste in the address to send it to.
• Webhooks need the Growth plan or above.

Each webhook shows a status, Pending until it has sent its first message, Active once it's working, and Inactive if it keeps failing or you cancel it. There's a history, too, listing every message it sent.